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Contact Us

Contact your RSM or the Home Office

 Our Team

Picture of Kirk Dietrich

Kirk Dietrich, ALMI
Senior Director – National Sales Manager

Picture of James Donovan

John Fauzey, ACS, ALMI, CAS,
CEBS, FIC, LUTCF
Home State Regional Sales Manager
DC, MD, PA, VA, WV

Picture of John Fauzey

Mike Hancock
Mid-Atlantic Regional Sales Manager
CT, DE, FL, GA, ME, MA, NH, NJ, NY, NC, RI, SC, VT

Picture of Kirk Dietrich

Evan LaToure
West Regional Sales Manager
AK, AZ, CA, CO, HI, ID, NV, NM, OK, TX, UT, WY

Picture of Pamela McCloskey

Pamela McCloskey, ACS, ALMI, ASRI, FIC
Midwest Regional Sales Manager
IL, IA, KS, MN, MO, MT, NE, ND, SD, WI

Picture of Chris Russen

Casey Kreutzberg
Great Lakes Regional Sales Manager
AL, AR, IN, KY, LA MI, MS, OH, TN

412-884-9833

casey.kreutzberg@gbu.org
Internal Support: Glenn Schultz
800-765-4428, option 3, option 3

Picture of Pamela McCloskey

Bob Schoeppner

Relationship Manager

Communicating with GBU

Want to quickly and efficiently have your documents processed? Below you'll find the designated email addresses associated with each department. Document submission via fax or info@gbu.org will result in delays of up to a week. Requests sent to the correct emails will take priority. Remember to include all requested information on the forms.
 
Contact via email: 
  • Commission questions: commissions@gbu.org
  • Contracting: contracting@gbu.org            
  • Death claims: claims@gbu.org
  • iPipeline iGo/DocFast delivery assistance: sales@gbu.org
  • Life Policies (in process): uwrequirements@gbu.org
  • Member Benefits/Fraternal: memberbenefits@gbu.org
  • New Business (all application submissions and annuity follow up): newbusiness@gbu.org
  • Sales: sales@gbu.org
  • Service requests: service@gbu.org
Contact via phone by calling 800-765-4428: 
  • Current members or policy holders, press 1
    • For service on an existing policy, press 1.
    • For claims, press 2.
    • For questions regarding donation matching, GBU scholarship programs, or other fraternal benefits, press 3
  • Claims, press 2.
  • GBU Producers, press 3.
    • For service on an existing policy, press 1.
    • For transfers, press 2.
      • For outgoing transfers, press 1.
      • For incoming transfers and internal transfers, press 2.
    • To speak with sales support, including new business and sales strategies, press 3.
    • For contracting, please press 4.
      • If you have questions about the status of a pending contract, press 1.
      • If you’re interested in contracting with GBU, press 2.
    • For claims, please press 5. 
  • For more information about purchasing GBU life and annuity products or agent licensing, press 4.
    The protection and privacy of your communications with GBU is very important to us. To help us protect both our producer’s and client’s information, GBU offers two-way encrypted email communication via our Secure Message Center.
    Send An Encrypted Email

    GBU Addresses

    There are two addresses available when mailing life insurance and/or annuity business into GBU. Details surrounding specifics can be found below.

    Overnight mail, items sent via UPS or Fed Ex, applications, checks, etc.
    GBU Financial Life 
    4254 Saw Mill Run Blvd.
    Pittsburgh, PA 15227

    Recurring life insurance payments and contributions:
    GBU Financial Life
    PO Box 645949
    Pittsburgh, PA 15264-5257
    Need to update your mailing or email address? Fill out the form below, and we'll take care of it!

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